Product Management Team of the Year

Recognizes the product team that has significantly contributed to the success of their organization through implementation of strategy, roadmap, and feature definition for a product or product line.

Product Management Team of the Year - HCL Technologies

Our Digital Workplace Product Management Group (PMG) took the challenge of helping enterprises embrace the new normal and launched “Fluid Workplace” - a comprehensive set of future-proof digital workplace solutions covering both “Secure Remote Working” & “Cautious Return to Workplace”. Many organizations were not equipped to swiftly adapt to remote working. That’s where PMG created this empathy-based offering to help protect indispensable business aspects of our customers: safeguarding workforce & continuing operations. The PMG team worked cohesively on ‘war footing’ & collaborated with our product partner organizations – Microsoft, Vmware, Dell, AWS, Google, IBM, Cisco, Lakeside & others. The remote productivity pack from PMG team would enable secure remote working for customers within 36-72 hours along with 24x7 remote support. Remote Working Pack: 1. Remote productivity readiness assessment: Telecommuting readiness assessment & consultancy 2. Remote virtual workspace: Intelligent & secure on demand workplace empowering users to be equally productive while working from home 3. Remote collaboration: Unified & personalized chat centric remote collaboration for teams that need to engage from anywhere anytime 4. Remote support: Cognitive AI & AR based immersive remote support 5. Remote UX monitoring: Big data analytics based preventive support & real time remote worker ux monitoring 6. Adaptive security: Cloud based remote access security based on zero trust principles 7. Compassionate change management: Contextual behavior change strategies incorporating multiple channels SafeSense: Return to Workplace A precision focused contactless workplace solution to bring essential workforce back to the workplace: creating a closed first line of defense starting from the point of entry in the work premise leading to the work area equipping safe & productive work. It comprises of below contactless solutions: 1) THERMOSense – Contactless & precise body temperature screening 2) DISTSense – Smart ID card holder – social distancing & contact tracing 3) VISONSense – Computer vision powered face mask detection 4) QUEUESense – Digital queuing system to avoid crowds at bottlenecks 5) OCCUSense – Hot desking & occupancy management for confined spaces 6) WORKSense – Contact free IT services to eliminate risks while upholding experience Key Differentiators: • First to include cognitive AI based personal assistants to cater to all types of employee queries (IT or non-IT) • First to include the computation of a real-time user experience index & benchmark it against industry indices • First to include precision focused contactless solutions that help enterprises safely get their employees back to offices • Recognized as leaders for digital workplace services by major industry analysts like Gartner, ISG, Everest, Avasant

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